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Every Hello Plumbing customer is always given the highest level of service. From giving an honest, obligation-free plumbing quote with quality advice through to delivering an outstanding solution and result for your plumbing problem.
We then check-in with you to make sure everything is functioning as it should be and you’re still happy well after one of our team has visited your home or business. No hidden costs. No surprising fees.
PLEASE NOTE: WE RECOMMEND EVERY CUSTOMER GET 3 QUOTE BEFORE PROCEEDING WITH ANY WORKS.
Once you have made an appointment with one of our team of friendly local plumbers we will call approximately 20-30 minutes before we arrive to introduce ourselves.
You will also receive a booking reminder text message.
The plumber will inspect the problem that you need solving and give you a 100% accurate price if we are to proceed with your service.
As every job is different, we may provide an initial cost to delve into your plumbing problem further. If your plumbing service is appearing more complicated than what can be seen on the surface this extra time allows us to inspect the job further. This will be explained to you prior to going ahead so that your quote is honest from the start rather than based on an hourly rate.
Once you are satisfied and happy that your plumbing service has been completed our plumber will charge you the agreed-upon amount.
We will then be in touch to check that you had the best possible experience with Hello Plumbing and kindly ask for your feedback on a review site. Your honest opinion not only ensures future business for Hello Plumbing but makes sure that we remain accountable to provide an honest, reliable, and high-quality service.
Following your service, you’ll also receive a small token to remember our company once we have finished the job!
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